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Last update time : 2025-09-23 18:08:23

A customizable AI tool developed by Salesforce to automate customer service, sales, and operational tasks.

Agentforce is a customizable AI agent builder from Salesforce that allows businesses to create and deploy autonomous AI agents to support employees and customers around the clock. These AI agents can independently handle tasks like resolving customer inquiries, providing sales support, offering personalized shopping experiences, and managing operational processes, all while operating on trusted data and within defined guardrails. Agentforce is an ideal solution for businesses looking to enhance customer service efficiency, support sales teams, optimize marketing efforts, and streamline various business processes by leveraging AI's ability to perform autonomous tasks across multiple channels such as web, mobile, WhatsApp, and Slack. Ultimately, it helps scale workforce capabilities and improve overall business outcomes.

Pricing : Paid

Web Address : Salesforce Agentforce

Tags : artificial intelligence customer service automation sales automation Salesforce AI agent business process automation marketing