Zendesk AI

Last update time : 2025-09-04 22:34:53

Zendesk AI is a tool that leverages artificial intelligence to provide personalized customer support.

Zendesk AI integrates generative AI to automate customer support using natural language, creating custom-toned bots that enhance agent efficiency. It provides data-driven automation suggestions, expands agent responses, and strengthens self-service through automated article generation. This intelligent solution improves customer experiences and boosts agent productivity by quickly resolving issues and providing relevant context. It includes a smart knowledge base that offers content cues, significantly reducing support tickets. Zendesk AI also supports the employee experience by routing HR and IT queries and ensures data protection. An Advanced Data Privacy and Protection add-on is available for enhanced security. Suitable for various industries, Zendesk AI is powered by OpenAI technology.

Pricing : Paid

Web Address : Zendesk AI

Tags : Zendesk artificial intelligence customer support automation AI