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Last update time : 2025-09-24 10:53:43

A tool to synthesize and analyze customer feedback from multiple channels for product and customer insights.

CustomerIQ is an AI-driven platform designed to compile and analyze customer feedback from various channels, including calls, surveys, support tickets, and transcripts. It automatically identifies and quantifies recurring themes within feedback, helping teams across sales, support, and engineering align on customer needs and prioritize their work effectively. With native integrations, AI filters, and automated highlight extraction, CustomerIQ enables companies to shift from a reactive to a proactive customer engagement model, accelerate product development, and increase revenue while reducing wasted resources. Businesses can leverage CustomerIQ to make data-driven decisions, enhance customer satisfaction, and build superior products by acting on valuable customer insights.

Pricing : Freemium

Web Address : CustomerIQ

Tags : customer feedback customer insights artificial intelligence customer analysis product development