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Last update time : 2025-09-24 03:24:40

A tool that provides AI-driven insights and actionable business intelligence to boost efficiency.

CallZen is an innovative platform that leverages the power of AI to enhance business efficiency. It automatically transcribes and summarizes calls, allowing for quick access to key information. With its AI-powered scoring system, it assesses conversation quality and tracks key moments within discussions. The tool also collects and monitors customer feedback and continuously tracks customer-partner conversations. It automates quality management, monitors agent performance, and validates agent actions within the CRM. Its custom reporting and analytics features provide in-depth data from conversations. Furthermore, its AI-assisted pitches and coaching functionalities help agents improve their skills.

Pricing : Paid

Web Address : CallZen.AI

Tags : AI call center customer service business analytics performance management automatic transcription

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