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Xurrent

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Last update time : 2025-12-28 17:04:55

Discover how Xurrent’s AI-powered platform integrates ITSM, ESM, and ITOM to automate workflows, reduce MTTR, and eliminate operational silos for modern enterprises.

In an era where operational efficiency defines market leadership, Xurrent is redefining the landscape of enterprise service management. By seamlessly unifying IT Service Management (ITSM), Enterprise Service Management (ESM), and IT Operations Management (ITOM) into a single, cohesive ecosystem, Xurrent offers a sophisticated solution for the modern, fast-paced enterprise.

At the heart of this transformation is the 'Sera AI' layer, a cutting-edge engine designed to strip away the complexities of manual labor. Sera AI leverages advanced automation to handle ticket classification, intelligent alerting, and routing with precision. Beyond basic task management, the platform introduces virtual agents and no-code workflow orchestration, empowering teams to build complex processes without technical bottlenecks. Features like AI Note Assist and automated Root Cause Analysis (RCA) further accelerate incident response times, ensuring that postmortems are as data-driven as they are efficient.

Organizations are increasingly turning to Xurrent to dissolve departmental silos and significantly reduce Mean Time to Repair (MTTR). The platform's ability to scale self-service and reporting capabilities provides decision-makers with predictive insights that were previously out of reach. Perhaps most importantly, Xurrent prioritizes security, offering enterprise-grade controls and a private AI infrastructure that ensures sensitive data remains protected while the business scales. For enterprises looking to modernize their operations, Xurrent provides the tools to move from reactive troubleshooting to proactive innovation.

Pricing : Paid

Web Address : Xurrent

Tags : Xurrent AI service management ITSM ESM ITOM Sera AI workflow automation incident response MTTR reduction enterprise AI predictive insights

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